Refund Policy
Last updated October 25, 2026
Payments for Oran are processed by Paddle.com, our Merchant of Record. Refunds are issued by Paddle to your original payment method.
14-day money-back guarantee
If Oran isn’t right for you, you can get a full refund within 14 days of your first payment for any plan, and within 14 days of any renewal charge. No questions asked.
How to request a refund
- Email eren@useoran.com with the email address on your account, or
- Reply to your Paddle receipt, or contact Paddle through paddle.net.
Refunds usually reach your account within 5–10 business days, depending on your bank.
After 14 days
Payments older than 14 days aren’t refundable, but you can cancel any time from Billing in the app. Your plan stays active until the end of the period you’ve paid for and won’t renew.
Plan changes
When you upgrade or downgrade, Paddle prorates the difference automatically, so you’re only charged for what you use.
Your legal rights
This policy doesn’t affect any statutory rights you have as a consumer, such as the EU right of withdrawal.